Accessibility Statement

Our Commitment

GlucoGuide Ltd is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

We believe that the internet should be available and accessible to anyone, and we are committed to providing a website and mobile application that is accessible to the widest possible audience, regardless of ability.

Conformance Status

The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA.

GlucoGuide is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

We are actively working to achieve full WCAG 2.1 Level AA conformance across all our digital properties.

Accessibility Features

We have taken the following measures to ensure accessibility of GlucoGuide:

Website

• Semantic HTML structure for screen reader compatibility
• Keyboard navigation support throughout the site
• Skip navigation links for main content
• Sufficient colour contrast ratios (minimum 4.5:1)
• Resizable text up to 200% without loss of functionality
• Alt text for all meaningful images
• Form labels and error messages clearly associated with inputs
• Consistent navigation and page structure
• Focus indicators for interactive elements
• ARIA labels where appropriate

Mobile Application

• Compatible with iOS VoiceOver and Android TalkBack
• Support for Dynamic Type (iOS) and font scaling (Android)
• High contrast mode support
• Reduced motion options respected
• Touch targets meeting minimum size requirements (44x44 pixels)
• Clear visual hierarchy and consistent layout

Known Limitations

Despite our best efforts, there may be some limitations. Below is a description of known limitations and potential solutions:

• Glucose charts and graphs: Complex data visualisations may not be fully accessible to screen reader users. We provide text-based summaries of key data alongside charts.
• Third-party integrations: Some content from connected devices and services may not meet our accessibility standards. We work with our partners to improve this.
• PDF documents: Some older PDF documents may not be fully accessible. We are working to remediate or provide accessible alternatives.

Assistive Technologies

GlucoGuide is designed to be compatible with the following assistive technologies:

• Screen readers (JAWS, NVDA, VoiceOver, TalkBack)
• Voice recognition software (Dragon NaturallySpeaking)
• Screen magnification software
• Alternative input devices
• Browser accessibility extensions

Browser Compatibility

GlucoGuide is designed to be compatible with the following browsers:

• Google Chrome (latest two versions)
• Mozilla Firefox (latest two versions)
• Apple Safari (latest two versions)
• Microsoft Edge (latest two versions)

Technical Specifications

Accessibility of GlucoGuide relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

• HTML
• WAI-ARIA
• CSS
• JavaScript

These technologies are relied upon for conformance with the accessibility standards used.

Assessment Approach

GlucoGuide assessed the accessibility of our website and app by the following approaches:

• Self-evaluation using automated testing tools
• Manual testing with assistive technologies
• User testing with people who have disabilities
• Third-party accessibility audits

Feedback

We welcome your feedback on the accessibility of GlucoGuide. Please let us know if you encounter accessibility barriers:

• Email: accessibility@glucoguide.co.uk
• Contact form: Contact Us

We try to respond to feedback within 5 business days.

Enforcement Procedure

If you are not satisfied with our response to your accessibility feedback, you can contact the Equality Advisory Support Service (EASS):

Continuous Improvement

We are committed to continuously improving the accessibility of GlucoGuide. This includes regular accessibility audits, incorporating accessibility into our development process, and training our team on accessibility best practices. We review this statement annually and update it as we make improvements.